In a world where it seems like brand-new cutting-edge pet trackers come out nearly every day, the Fi dog collar remains one of the most revolutionary GPS collars on the market.
Case in point, I first wrote this review years ago, back when Fi Series 3 first launched. As of today, it’s still one of best collars that I mention when friends ask for good smart collars, and the the #1 option when those friends are on a super tight budget.
In this comprehensive review, we’ll dive into the features, functionalities, and my real-world experiences with the Fi dog collar. From its seamless integration with the Fi app to its durable construction and additional features, we explore every aspect to help you make an informed decision about the safety of your furry friend.
Two quick notes: Some of the pictures in this post are from the Fi Series 3. However, it’s been updated to reflect changes made in the new Series 3+. Also, of you purchase it using my link, I earn a commission at no extra cost to you.
That said, I only recommend products that I have or would use with my own dog. I’ve tested and used over 30 different dog GPS trackers for my ongoing series of smart collar reviews and only found a handful of them worth sharing.
The Fi Tracking Collar is 50% smaller than the competition, making it light & comfortable for dogs of all sizes. Real-time Live GPS Tracking and 200% LTE signal helps you find your dog fast. Lasts up to 3 months battery life from one charge.
What is the Fi Series 3+ Model Dog Tracking Collar?
A few years back, Fi dropped their Series 3 collar—a sleeker, smarter upgrade that shook up the GPS collar world. Now, they’ve taken things a step further with the Series 3+, and here’s the kicker: it’s not just better, it’s also priced lower than you’d expect for a premium GPS collar.
Why? One word: competition. Around the same time Fi was stepping up their game,
The Fi Smart Dog Collar 3+ lets you track your dog remotely anytime, anywhere—whether they’re napping in the yard or testing their escape-artist skills. The collar pairs with the Fi app, giving you GPS location updates and doubling as an activity tracker so you can monitor steps, rest, and overall fitness.
One thing Fi does really well: they keep things simple. The Series 3+ still comes with straightforward band colors—grey, yellow, blue, and pink. No over-the-top names like “Sunshine Meadow” or “Starlit Granite.” Just clean, bold colors that actually look good on your pup.
The Fi Series 3+ is ideal if you want the peace of mind of training and tracking your dog off-leash (though honestly, it’s just as useful for dogs who never set a paw outside the backyard).
Once you’ve got your Fi collar, setup is simple—you just register your account in the Fi app. From there, the collar uses next-gen GPS technology and the LTE-M cellular network to track your pup’s whereabouts. The collar itself acts as the locator, while the app connects everything through the Fi base station (or even your phone) so you can always pull up your dog’s live location.
And here’s where the Series 3+ really stands out: it delivers faster location updates than the Series 3. That means if your dog bolts after a squirrel, you’ll get near real-time pings instead of laggy updates that feel a step behind.
Fi Dog Collar Technical Features Review
For the Fi collar to work properly, you need to have both the app and the collar itself. You’ll also need a subscription (more on that in a moment, but spoiler alert, there is NO way around this). Let’s take a look at the technical features of the Fi collar.
GPS Tracking
Since most of us buy Fi for one main reason—to know where our dogs are if they get lost—let’s start with those features.
The Fi Series 3+ smart collar combines next-gen GPS tracking with the LTE-M cellular network to keep tabs on your pup. It taps into multiple satellites (up to three at a time) to lock in your dog’s coordinates, and under clear skies, accuracy can be as tight as about 7 feet.
The LTE-M network is built for low-power, long-distance communication, which makes it perfect for a dog collar. In fact, Fi was the first brand to bring this tech to the pet world, and it means coverage in up to 30% more areas than standard LTE collars. That extra reach can make a huge difference if your pup slips into places where normal networks get spotty.
What’s new with the Series 3+ is its faster location updates. Instead of waiting for laggy pings, you’ll see nearly real-time updates on your app when your dog is on the move. It’s a big step up for peace of mind.
Now, Fi isn’t an invisible fence system like Halo or SpotOn. However, you can set up custom boundaries in the app. If your dog breaks past them, you’ll get an escape notification right away, so you know to act quickly.
Sleep Tracking & Activity Monitoring
When Fi first launched the Series 3, they introduced a nifty sleep-tracking feature—and it’s still a standout in the new Series 3+. The collar notifies you if there are any changes in your dog’s usual sleep pattern.
Why does that matter? Because your dog’s sleeping habits are one of the best windows into their overall health. If you notice sudden shifts—like restlessness, excessive wake-ups, or longer-than-usual naps—it could be an early sign of something worth checking with your vet.
Maybe you assume Fido snoozes peacefully through the night, but the app shows he’s actually getting up every hour. That could be a clue that he’s dealing with discomfort, joint pain, or even excessive thirst. On the flip side, if you see your pup tossing and turning without getting comfortable, it might be time to invest in a good orthopedic dog bed to support their joints.
The Series 3+ also tracks daily activity—everything from steps to distance covered. This makes it easy to keep an eye on whether your pup is getting enough exercise, especially for high-energy breeds who need more than just a quick stroll around the block. Plus, the Fi app lets you compare your dog’s stats against other dogs of the same breed, which is both fun and motivating (who doesn’t want bragging rights that their pup is in the “top 10% of walkers” that week?).
Together, sleep and activity tracking give you a fuller picture of your dog’s well-being. You’ll catch subtle changes early, stay on top of fitness goals, and have concrete data to share with your vet if something feels “off.”
Size
The Fi
- Small (11.5–13.5″) – A great choice for compact breeds like Boston Terriers, Frenchies, and Pugs.
- Medium (13–16.5″) – Ideal for dogs in the Corgi, Beagle, or Bulldog range.
- Large (15–22.5″) – Perfect for pups who fall into that “not quite XL” zone—think bigger retrievers, shepherd mixes, and, of course, my own handsome pup.
- Extra Large (22–34.5″) – Built for the true giants: Bloodhounds, Huskies, Standard Poodles, Great Danes, and Mastiffs.
👉 Pro tip: Don’t go by breed alone. Dogs come in all shapes and builds, so grab a tape measure and go by your dog’s actual neck size to get the perfect fit. A well-fitted collar isn’t just more comfortable, it also ensures the GPS tech works the way it should.
Color and Design
If you like a little personality in your dog’s gear, the Fi Series 3+ has you covered. The basic bands come in four bold colors—grey, yellow, blue, and pink—all bright enough to stand out without going over the top. The band itself has a clean, modern look, and Fi even sprinkles in some subtle design details so it doesn’t feel plain.
But where Fi really shines is with their Fi Maker program. This is their collaboration hub that works with countless designers and makers to bring you endless customization options. You’ll find everything from simple alternative color bands to full-on artistic designs—basically, a way to turn your pup’s Fi collar into a true fashion statement.
The Series 3+ also features a reinforced stainless-steel frame, which not only looks sleek but is built tough for strong pullers and rowdy dogs. Pair that with customizable LED lights (yep, you can change colors in the app to match your mood or improve night visibility), and you’ve got a collar that balances style, safety, and durability all in one.
Waterproof Rating
If your dog is part fish (or just loves a good mud puddle), the Fi Series 3+ is built to keep up. It carries an IP68 and IP66K waterproof rating, which means it’s tougher than ever when it comes to handling water, dust, and even high-pressure sprays.
In real-world terms, that means the collar can be submerged in up to 1.5 meters of water for 30 minutes without a hiccup. Ocean swims, lake dives, splashing through rivers, or getting caught in a downpour—it’s all fair game. The 66K rating also adds resistance to strong jets of water, so even adventurous pups who barrel through sprinklers or hoses won’t phase it.
Bottom line: whether your adventures take you to the beach, the mountains, or just the backyard sprinkler, the Series 3+ is ready to handle it.
Battery
One of the biggest selling points of the Fi Series 3+ is its monster battery life. The collar is rechargeable, but you won’t find yourself charging it every few days like with some other GPS trackers.
Here’s how it breaks down in the real world:
- Lost Dog Mode: If the unthinkable happens and your pup goes missing, the collar switches to Lost Dog Mode. Even with rapid location pings, you’ll still get up to 2 full days of battery life to track them down.
- Active, on-the-go dogs: For pups who love adventure, with GPS refreshing every 2–5 minutes, you can expect around 3 weeks of use before needing a charge.
- Casual walkers/homebodies: If your dog mostly hangs out around home and the collar is able to rely on Wi-Fi plus GPS, you can stretch that to about 2 months.
- Mostly home-based dogs: For dogs who stick close to the couch (or yard), you’ll see a whopping up to 3 months on a single charge.
In other words, Fi Series 3+ goes far beyond the “days” battery life you get with most GPS collars. Whether you’ve got a couch potato or a marathon hiker, the collar adapts to your dog’s lifestyle and saves you from constant recharging.
The App
The Fi GPS collar uses an application where you can see the real-time location of your dog from the Fi base. This base is the basepoint of the tracking and is usually set in your house.
It is helpful, especially for lost dog scenarios since you can be notified when your dog has escaped and can pinpoint its location.
The activity tracker on the app tracks and shows a report of your dog’s daily activities including the number of steps it has made. What’s cooler is that you can set and customize your dog’s daily goal to make it healthy.
With the activity tracker, you can also compete with other Fi users and see your dog’s rank among others. Connecting with other Fi users near you is also possible with the app.
The Fi GPS Collar 3+ works hand-in-hand with the Fi app, which is where all the magic happens. The app shows your dog’s real-time location, whether they’re safely lounging at home or off on an unapproved adventure. The Fi base (usually set up in your house) acts as the anchor point, but you can also track straight from your phone.
For lost dog situations, the app is a lifesaver. You’ll get instant escape alerts, and you can pull up your pup’s exact GPS coordinates to track them down quickly.
Beyond safety, the app doubles as a full activity and health tracker. It records your dog’s daily steps, distance, and sleep patterns, and you can set custom activity goals to keep them healthy. Feeling competitive? You can even see how your pup stacks up against other dogs of the same breed—or compare rankings in your area.
The social features are a fun bonus. You can connect with other Fi users nearby, add multiple dogs, and even share access with family members, friends, or dog sitters. That means if your pup is out with the sitter, you can still see their live location and even check their walk history later.
And here’s a feature I love: you can customize the LED light on the collar directly from the app. Pick your favorite color or choose something bright for extra nighttime visibility—it’s both practical and stylish.
Subscription
You cannot buy the Fi dog tracker without a subscription. In fact, you actually pay for the subscription and the collar comes with it. This subscription is for your GPS plan since the tracking collar uses GPS/LTE technology to track the dogs. Subscribing means you can also check the daily, weekly, and monthly history of activities of your dog.
You can also track your dog remotely, anytime, and anywhere with monitoring alerts. The subscription options they offer are for a year, two years, and three years. These can be paid end of the subscription period or weekly. You can save money if you choose the 2-year plan. If you have the budget, you can go for these two to have a long GPS plan for your collar.
The subscription price for Fi Series 3 collar
- Weekly: $4.40 billed as $19 monthly (Fi recently added this option back)
- Prepay for 6 Months: $102
- Prepay for 1 Year: $192
- Prepay for 2 Years: $336
Some notes regarding subscriptions, as these are the biggest drawbacks to the collar. First, your Series 3 collar comes with a 30-day free trial subscription.
After that, you have to commit to at least 6 months, even if you go with the Weekly (which should just be called “monthly, given that it’s billed on a monthly basis). Per Fi,
When you sign up for Fi, you can try it for 30 days. If for any reason you decide that Fi is not for you, you can return your Fi within the return window. Otherwise, the month-to-month and 3-month memberships have a minimum commitment of 6 months.
In addition, Fi charges a one-time activation fee of $20. So, you’ll want to add $20 to the cost regardless of which plan you choose. If you cancel your plan and decide to purchase it again later, however, they’ll charge you a $20 reactivation fee.
Now for a bit of good news, your subscription gives you access to any new upgrades. So if they come out with a Fi Series 4 and you have a current subscription, you’ll be “eligible to upgrade to the latest generation of hardware.” Now, whether that “eligibility” means “you’ll get it for the same cost as the Series 3,” I can’t really say.
Pro Tip: While you’ll get the most bang for your buck by paying for to 2 years upfront, I actually recommend going with the minimum commitment until you’re sure Fi is right for you.
I’ve never had issues with my collars, but enough readers commented that they had a VERY difficult time connecting with Fi customer service for a refund. While $102 is still a lot of money to lose if you end up having issues that can’t be resolved, it’s still better than $336,
Fi Smart Dog Collar Series 3 VS Series 3+: What Changed?
| Feature | Fi Series 3 | Fi Series 3+ |
|---|---|---|
| GPS Tracking Speed | Accurate but slightly laggy updates | Faster, near real-time updates |
| Durability | Strong build, standard frame | Reinforced stainless-steel frame for tough pullers |
| Waterproof Rating | IP68 (submersible up to 1.5m for 30 min) | IP68 + IP66K (submersible + resistant to high-pressure sprays) |
| LED Lights | Single color light | Customizable LED colors via app |
| App Integration | Activity, sleep, and location tracking | Same core features with faster syncing and smoother experience |
When Fi moved from the Series 2 to the Series 3, we saw big upgrades in accuracy, size, and durability. The jump from the Series 3 to the new Series 3+ isn’t as drastic—it’s more of a refinement—but the changes are still worth noting if you’re deciding whether to upgrade.
Here’s what’s new with the Fi Series 3+:
- Faster Location Updates – The 3+ improves on tracking speed, so you get near real-time location pings instead of feeling like you’re always one step behind your runaway pup.
- Enhanced Durability – With its reinforced stainless-steel frame, the 3+ is built tougher for strong pullers, making it more resilient than the Series 3.
- Improved Waterproofing – The 3+ carries IP68 and IP66K ratings, which means it’s not just submersible but can also withstand high-pressure water jets—something the Series 3 didn’t fully cover.
- Customizable LED Lights – Unlike the Series 3, the 3+ lets you change the color of your dog’s collar light directly in the app, adding both safety and style.
- Refined App Features – While the app still handles location, sleep, and activity tracking, the 3+ integrates more smoothly with Fi’s platform, giving you a cleaner experience overall.
Bottom line: the Series 3+ isn’t a total overhaul, but it polishes what was already good about the Series 3. If faster tracking, better waterproofing, and customizable lights matter to you (or if your current collar is showing wear), the 3+ is a solid step up.
Pros and Cons Of Fi Collar Series 3
Like any other product, the Fi dog collar has also its pros and cons. Check the table below to know more about these.
| Pros | Cons |
|---|---|
| ✔ Faster GPS updates with near real-time tracking | ✘ Requires a subscription to function |
| ✔ Reinforced stainless-steel frame for extra durability | ✘ $20 activation (and reactivation) fee |
| ✔ IP68 + IP66K waterproofing (submersion + high-pressure resistant) | ✘ Customer service can be slow to respond |
| ✔ Customizable LED lights for safety and style | ✘ Not a true invisible fence system |
| ✔ Long-lasting battery (up to 3 months depending on use) | ✘ Upfront subscription costs can feel high |
Final Verdict: Should You Upgrade to the Fi Series 3+?
If you’re already rocking a Fi Series 3, the jump to the Series 3+ isn’t an earth-shattering overhaul—but it is a solid refinement. Faster GPS updates, tougher waterproofing, a reinforced stainless-steel frame, and customizable LED lights make it a stronger, more polished version of what was already one of the best GPS dog collars on the market.
For new buyers, the Series 3+ is a no-brainer. You’ll get top-notch tracking, incredible battery life, and peace of mind that your dog’s safety is covered—all in a stylish, customizable package.
For current Series 3 users, the upgrade question comes down to your needs. If your collar is still holding up fine and you don’t care about LED color changes, you may not feel the urgency to switch. But if you’ve got a strong puller, spend a lot of time near water, or want the latest tech improvements, the 3+ is absolutely worth it.
Bottom line: The Fi Series 3+ isn’t about reinventing the wheel—it’s about making the wheel roll smoother, stronger, and smarter. And for most pet parents, that makes it a worthy upgrade.
FAQS about Fi
Let’s finish off with a few FAQs, shall we? I know we discussed most of these above, but we covered A LOT of ground in this post. I know I forget things until I’m ready to buy something, then I don’t feel like digging around through a long post to find the answers. So, consider this part FAQ and part summary.
Where can I buy the Fi collar?
While you can buy Fi through third-party sellers like Amazon, it’s best to get it through the official Try Fi website.
How does Fi dog collar work?
Fi Series 3+ uses both GPS satellites and AT&T’s LTE-M network to track your dog’s location in near real time.
How much does Fi dog collar cost per month?
Fi’s month-to-month plan (when available) costs $19 per month. However, there is a 6-month commitment.
Who owns Fi dog collar?
Fi is owned by…wait for it…Fi! Seriously, though, they’re a privately held company (Barking Labs Corp).
How do I cancel my Fi dog collar subscription?
While you can’t cancel mid-subscription and get a refund, you can cancel before your next billing cycle. To do that, log into your account, click over to your billing section, then “Cancel Subscription.”
How do I contact Fi customer service?
I see a lot of people saying that it’s hard to get in touch with Fi, so here’s the direct link to their contact options. You can also call them directly from your smartphone app.
Conclusion
Final Verdict: Is the Fi Collar Worth It?
The Fi Smart Collar shines as a solid, mid-range option for pet parents who want reliable GPS tracking, long battery life, and simple activity monitoring without getting too deep into premium features. It’s not perfect—but it fits a very specific type of dog parent extremely well.
Best For:
- ✔ Owners who want affordable GPS tracking with excellent battery life
- ✔ Dogs who roam, hike off-leash, or stay with sitters/walkers
- ✔ Pet parents who prefer a lightweight collar with basic fitness stats
- ✔ People who want something easy to use day-to-day once it’s set up
Consider Other Options If:
- ➤ You need fence-level containment tools like Halo
- ➤ You prefer high-resolution health monitoring (PetPace, Maven)
- ➤ You want precision tracking indoors or in dense urban areas, where Fi’s network may struggle
- ➤ You’re easily frustrated by tech setup—Fi’s onboarding can be confusing for first-timers
Bottom Line:
Fi is a strong pick if you want dependable GPS tracking at a reasonable price with one of the longest-lasting batteries in the category. It’s not the most feature-heavy collar on the market, but for everyday peace of mind—especially for dogs who like to wander—it delivers exactly what most owners need.
The Fi Tracking Collar is 50% smaller than the competition, making it light & comfortable for dogs of all sizes. Real-time Live GPS Tracking and 200% LTE signal helps you find your dog fast. Lasts up to 3 months battery life from one charge.
How big and heavy is it? Mfg doesn’t say.
Fi is adjustable and works for small and large dogs. It weighs 1.3 ounces.
I have two questions about the Fi tracking system.
1) My rescue Collie is very fearful. Is the safe zone like an E collar? Because he is fearful I do not want to expose him to any adverse stimulation.
2)What are the current subscription costs?
1) No, Fi collar won’t vibrate or shock your dog but you will receive a phone notification when your dog outside of the safe zone.
2) I updated this in the articles the current prices are:
– 1 Year Plan: $99
– 2 Year Plan: $186
– 3 Year Plan: $248
Does the app track the water intake and calories, activity, scratching? I’ve looked at the whistle and I like those features, but I think the Fi is probably a better tracker and I like the lost dog mode
Yes it does dog activity tracking. Check my comparison of these two: https://technobark.com/fi-vs-whistle/
It may sound like a stupid question, but…..
I take Ivy off leash for hikes in the NH mountains where cell phone service can be iffy. Sometimes she chases a squirrel or animal that leads her out of my sight and voice range. I need a system/collar that will help me find her quickly when this happens. Do you recommend Fi Collar for us?
And, please remind me of the discount code if we decide to buy.
Thank you.
Leslie
Hello Leslie, I would not recommend Fi Collar for hikes and outdoor adventures with bad cell phone service. Fi collar is amazing but only within a good internet connection. For your purposes, I’d recommend Garmin Alpha 200i, or you might consider cheaper Garmin collar options, e.g. Garmin Astro 430 or Garmin Alpha 100. You can also consider other good alternatives that would work without cell coverage, e.g. Dogtra Pathfinder or SportDOG Tek. All of these use sattelites to track your dog, so cell coverage not required.
However, if you are looking for a daily use tracking collar with proper cell service, Fi is the best option for many reasons I mentioned in the review.
How accurate is the GPS in the downtown area (NY City)?
Fi collar has one of the best GPS accuracies of all the dog trackers I tried. The range is not that big in the downtown area but accurate
Good review. I have used Fi and Whistle. For a long time, Whistle had much better accuracy over the Fi series 1. However, the Fi series 2 is far superior over the Whistle, at least for my dogs. My dogs are very active, and they have lost several Whistle trackers. Some have been recovered, some have not. The greatest weak point for the Whistle is the attachment. Fi is rock solid in this department, and with the series 2 upgrades, is the best all around tracker on the market, in my honest opinion.
We live on12 acres of land. What is the tracking range for this tracker? How many miles will it track up to? Does it only show dog’s location when out of the safe zone?
Why is customer service so hard to get a hold of. Been stringing for weeks with no reply. Very frustrated.
I had responses the same day. How do you contact Fi collar customer service?
My dog is 14 lbs with a neck about 10-10.5 inches with a little wiggle room. Will the small fit?
Yes, Fi collar is adjustable and should fit
I was reading on the PetFon2 website and it states that it is only rain proof not waterproof , I also read reviews on amazon where dogs went swimming with the PetFon on and it is now dead. You may want to change that information on your PetFon review . Thanks for these reviews they are very informative !
Hello,
For the first time I am about to go on a one month road trip from Portland, Or to Arizona and then up the west coast for a month with my 16 month old, 57 lb, strong and energetic doggie who lives in an apartment with me and who had never been a truly “free doggie”. I let her off lease in dog parks and occasionally elsewhere. She’s bolted a few times. I’m very nervous about her running away and loosing her and I’m researching which is the best gps collar to get for her. I’ve been looking at the Fi 2 but you also suggested that the Gamma Alpha 200i would work better for bad cell phone coverage. We will be in places with coverage but also places without coverage.
You also said that the Fi 2 is alot to learn. Not being a digerati, I’m nervous about that.
I want my doggie to be both safe and free.
I look forward to your recommendation.
Thanks,
Susan
In this case, I’d recommend Garmin 200i if you let her free on hiking trails or park areas with bad coverage.
Hi! I am looking for a good GPS tracker without an monthly subscription. For my Motorcycle and Boat I have an GPS tracker with my own SIM card inserted.
My question is if I can insert my own SIM card in the FI or Tractive collar to have the GPS tracking activated or does that only work with their own subscriptions?
I purchased a series 2. I have had multiple dogs hit by cars and wanted to be able to know my pup was safe when I was gone. The 1st day he wore to collar it alerted my he left “Home” three times sending my PTSD into over drive. after the third time I just ignored it. (Defeats the purpose) I reached out to FI and was told this happens when the collar switches from WIFI/BASE/LTE. Well I live on 2 acres cant keep the collar on WIFI all the time. In addition to that it died in 3 days…. not 3 months… I sent it back after 3 days of use and they said it was damaged and took off 25%!!!! Buyer Beware
Does your GPS system cover International countries and cities as well?
I have a Fi and I cannot pair with my phone. There is a Green flashing bar on the collar that I have never seen before. I’ve tried to activate several times but it keeps failing. I have followed the rebooting process (disconnect base, turn off Wi-Fi, etc.) without success.
There someone who can help me wit this issue?
I live on 55 acers of timber land, and I’m wondering how well Fi works in the timber?
The specs state this network will show unobstructed location. If my dog goes into an obstructed area and tracking is lost, will Fi save his last location so I have an idea where to look? My dog is fast and this would be helpful.
Read your review, thank you – very informative. Decided to order. Measured dog’s neck, it’s right on the cusp. Tried messaging Fi. Got a list of times they are not available (?) – staff meetings Mondays and Wednesdays, lunch 12-2 ET, etc. Never mind this was a Friday at 3 ET so someone should have been around. Then they sent an email. I reply right away. Just need to know if a small or a medium, nothing complicated. No reply. Now it’s the weekend. Not promising for future customer service needs. Big fat F. Will be ordering another collar.
Fi d ooo g collars are worthless and the customer service is even worse. Don’t waste your money on these crap collars
Hi,..Are there any models which will be able to accommodate local network sim cards ?
I’m in Namibia.
Kind regards
My FI collar (version 2) broke — solely using the attachment keeping the FI device attached to the collar with little wear, solely charging the device, Will the version 3 attachments be more sturdy?
I would not say it’s more sturdy but more lightweight so should be harder to break.
Working at the animal hospital for 14 years. I’ve seen many cases of pets who were found, but didn’t have a collar with tag or microchip on. Other cases of people finding pets and never taken to be scan or temporarily stay at a pound for 10 day wait period to see if owner been looking before keeping the pet. Mostly people claim to me “The previous owner abandon this pet and has been roaming around the neighborhood. I’m not giving back this pet since it was clearly abandon.” Not even giving actual owner a chance to explain what has happen. So I always recommend gps collars and microchip combine. Microchip is an extra security just in case if your pet pulls the collar off for being to loose.
This product has caused immense distress for both my self and my family. I was away for the weekend while my father was keeping my dog for me. She has been using the Fi collar now for about two months and for the first two months it was absolutely amazing. I would get alerts when she had left home and where she was. However this past weekend while I was away I got an alert that she was over a mile from my home without an owner. When I spoke with mother moments later he was confused as he didn’t know she was outside but immediately left to go look for her. With no luck of finding her thirty minutes later her location was updated to a location 18 minutes away! We assumed she had been stolen at this time as she is a hunting dog and the address provided by FI that she was located at was another home. As soon as we got the updated address my father immediately headed that way however before he could get there her address update again! This time it gave an addresses about three miles from our home. At this time of course my father turned around and headed back in that direction. He arrived back at our house to gather some supplies to help look quickly and all of a sudden she came walking out of the bedroom. She had been home the entire time!! Fi had given alerts that she had left and extremely wrong locations with exact addresses!! Later that same day that night it gave new alerts that she had left the home once again on 10 different occasions!! All of these were incorrect as she was with my father the entire time asleep. I can no longer trust this collar or service and neither should you.
When I contacted Fi costumer service to let them know what was going on they were extremely unhelpful! I reported my concerns to their agent and they were unconcerned and told me to try reconnecting the base to my wifi at home. After telling them I had lost trust in the service and only wanted a refund for my subscription they refused. So now I have a subscription I cant you and and collar I cant trust.
Do NOT buy from Fi!!!!
We just had a similar thing happen this eve. My pup was in the room with us and my wife and I got notifications from Fi saying she was nearly 6 miles away. We’ve only been using Fi for about 6 weeks and this is the first time we’ve seen this happen, and I hope it doesn’t keep happening now.
Great review, however the referral link isn’t working
I live off grid where there is no cellular network and we recreate in many areas with no cellular signal. I am looking for a GPS tracking collar that works without cellular data. I understand that cellular network connection helps to refine the animals location data and that is an excellent combination when you have it. However, when there is no cellular data in remote areas, like where I live or many places we recreate, does FI still work?
No, it doesn’t. The app won’t even open without cellular coverage.
I’m getting a 12-week golden retriever puppy in a few days. Because of collar size, can I get different collars while keeping the same transmitter/receiver?
Hi Phillip, I found this article on Fi that should help: https://support.tryfi.com/hc/en-us/articles/360047234873
I like the Fi but have been disappointed that it won’t work at all when out of cellular network range. My wife and I, and our pup, all live in an RV and travel around. We are often in remote areas without cellular coverage, and I wanted the Fi to help give us peace of mind that we’d be able to track our pup if she runs off. Unfortunately, it’s totally worthless in this situation. Recently, we were out in the forest at night and I just wanted to turn on the light on the collar, but I couldn’t even do that because the app won’t even open if I’m not connected to the cellular network to login. So disappointing that the app just locks up and becomes useless like this. I also like the activity tracking and seeing how many steps my pup gets each day, and seeing her hit her step goals. But it doesn’t track her steps when we’re somewhere without a cellular connection, either. GPS shouldn’t need to rely on cellular coverage and, at the very least, the collar and app should still be able to track her steps and turn on the light on the collar when cellular coverage isn’t available.